Terms And Conditions
Payment Refund Procedure:
Our "payment refund procedure" is quite simple and we will require following information from you:
- Send us a scanned copy of "enrollment slip" in certification exam i.e. we need to know that when you registered for the exam.
- Send us a scanned copy of your Result/Score Report.
- Order number of product purchased from us.
- Name and Payment method
- For refunds, our email: sales@DumpsKey.com
Payment Refund Policy:
In order to save ourselves from scammers and continue this Money Back Guarantee for loyal customers, we do want to make sure that:
- The candidate prepared for the examination and spent at least 7 days studying our materials.
- The Candidate didn't skip the examination due to personal problems.
- Wrong purchase. We do not entertain any claims once the incorrect product is Downloaded and Installed.
- You have purchased the product from us within the last 30 days.
- The guarantee does not apply to "non-proctored" exams i.e. exams available online without a proctor.
- Our Guarantee Policy is not applicable to Avaya, SalesForce, AWS, SAP and SSCP exams.
- Retired exam. (For customers who use our current product to attend the exam which is already retired.)
- Outdated Exam materials are not valid for claim. Candidates who use our outdated materials to attend the Exam which is already updated by Dumpskey Team have no right to make Claims.
- The refund option is not valid for Bundles / Packages and Beta Exams Guarantee can not be claimed on such purchases.